How to Manage Orders
When a customer places an order, you will receive a new Order email on the email you entered while registering your account. Visit your dashboard and click on orders
In the Order section you will be able to:
- Filter order by Order Type,by store, by order status or date range
- You will be able to view order items by clicking on the order items button or '>' sign
- you be able to view order status also
After viewing order details and confirm items availability, next is to accep the order.
How to Accept Order
Click the eye icon to view the order details. Scroll down to the Order Items section, then select the items you want to process.
Next, click Bulk Update Status, choose Approve to accept the order or Reject to decline it, and then click Apply to confirm your action.
Customer will receive a notification that his order has been accepted
Preparing order
After Preparing the Order select the order items you have prepared and click on bulk update status again. Select preparing and click apply.
Now, the customer will receive a notification that their order is ready for pickup. The order will also be automatically assigned to the nearest rider for fast delivery.
Our delivery partner will arrive shortly, or we may contact you to bring the package to our office for dispatch as soon as possible.