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Payments
How Payments Work on Araati
Araati supports two main payment methods: Cash on Delivery (COD) and Online Payments. The platform ensures a smooth, secure, and transparent payment process for both sellers and customers.
1. Cash on Delivery (COD)
When a customer selects Cash on Delivery, they pay the delivery partner at the time they receive the order.
How it works:
- The customer pays cash to the delivery partner upon delivery.
- The delivery partner collects the payment on behalf of Araati.
- Araati securely holds the funds temporarily.
- After successful delivery confirmation, the payment is processed for settlement.
2. Online Payments
For online payments, customers pay directly through supported digital methods such as mobile money or card payments during checkout.
How it works:
- Payment is made instantly when placing the order.
- Araati receives and securely holds the funds.
- Once delivery is confirmed, the funds are released for seller payout.
3. Seller Payout Process
Araati ensures sellers receive their earnings quickly and reliably.
Payout timeline:
- After the customer receives the order and confirms they are satisfied,
- Araati processes the transaction,
- Sellers are paid on the next day (T+1 payout cycle).
4. Why this system is important
This payment structure helps to:
- Protect both buyers and sellers
- Reduce fraud and payment disputes
- Ensure customers receive their orders before funds are released
- Guarantee fast and consistent payouts for sellers
In summary
- COD payments are collected by the delivery partner
- Online payments are made instantly at checkout
- Araati holds funds safely until delivery is confirmed
- Sellers receive payment the next day after successful delivery confirmation and customer satisfaction
This system ensures trust, security, and smooth business operations for everyone on Araati. ????